Contact DevBench
We'd love to hear from you! Whether you've discovered a bug, have a feature request, or just want to say hello, use the form below to get in touch. We typically respond within 2-3 business days.
Alternative Contact Methods
Prefer not to use the form? Here are other ways to reach us:
- Email: support@devbench.dev
- Bug Reports: bugs@devbench.dev or use the GitHub Issues page
- Feature Requests: features@devbench.dev
- Partnerships: partnerships@devbench.dev
- Security Issues: security@devbench.dev (please do not share publicly)
Frequently Asked Questions
How long until I get a response?▼
We typically respond to all inquiries within 2-3 business days. For urgent issues, please mark your message as urgent in the subject line.
Can I request a new tool?▼
Absolutely! We love hearing feature requests from our community. Use the contact form and select "Feature Request" as the subject. The more detail you provide about your use case, the better.
Do you offer custom development?▼
For custom tool development or integration services, please reach out via the contact form with "Partnership" as the subject. We'll discuss your requirements and explore options.
Is DevBench open source?▼
Yes! DevBench is built on open-source principles. Visit our GitHub repository to explore the code, report issues, and contribute improvements. We welcome pull requests from the community.
How can I report a security vulnerability?▼
Please do not share security vulnerabilities publicly. Instead, email security@devbench.dev with details. We take security seriously and will respond promptly to all reports.
Can I self-host DevBench?▼
The DevBench source code is available on GitHub, and you're welcome to self-host it for your own use. For enterprise deployments, contact us for support and licensing information.
Response Times
Our team is spread across multiple time zones, which allows us to provide support around the clock. Here's what to expect:
| Inquiry Type | Typical Response Time | Priority |
|---|---|---|
| General Questions | 2-3 business days | Normal |
| Bug Reports | 1-2 business days | High |
| Feature Requests | 3-5 business days | Normal |
| Security Issues | 24 hours | Critical |
| Partnership Inquiries | 2-5 business days | Normal |
What to Include in Your Message
To help us respond faster and more effectively, please include:
- Clear Subject: A one-line description of your inquiry
- Details: Specific information about your issue or request
- Browser/OS: For bug reports, include your browser version and operating system
- Steps to Reproduce: For bugs, detailed steps help us fix issues faster
- Expected Behavior: What should happen vs. what actually happened
Community & Support
Beyond direct support, check out our growing community resources and documentation:
- GitHub Discussions: Join conversations with other developers and the DevBench team
- Blog: Read tutorials, best practices, and technical deep-dives
- Documentation: Explore guides for each tool and integration options
- Status Page: Check the current status of all DevBench services
We're committed to making DevBench the best developer tools suite available. Your feedback drives our development, so please don't hesitate to reach out.